Thank you for choosing CPR Labs. We are committed to processing and shipping your laboratory research products as quickly and securely as possible. This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.

Order Processing

Once your order is successfully placed, our team begins preparing it for shipment.

Order processing includes:

• Order verification
• Secure payment confirmation
• Product inspection
• Professional packaging
• Shipping label generation
• Carrier pickup preparation

Most orders are processed within 1–2 business days, excluding weekends and holidays.

During periods of high order volume, processing times may be slightly longer.

Shipping Destinations

CPR Labs proudly ships throughout the United States and to many international destinations where our products may be legally imported.

Before placing an international order, customers are responsible for ensuring that the products can legally be imported into their country.

Estimated Delivery Times

Estimated shipping times begin after your order has been processed.

Delivery times are estimates only and may vary depending on:

• Customs processing
• Weather conditions
• Carrier delays
• Public holidays
• Local delivery services

Shipping Carriers

To provide dependable service, CPR Labs partners with trusted shipping carriers.

Depending on your location, your order may be delivered by:

• USPS
• UPS
• FedEx
• DHL
• Other trusted regional carriers

The carrier used depends on your shipping destination and the shipping option selected during checkout.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing:

• Shipment confirmation
• Tracking number
• Carrier information
• Tracking link (where available)

You can use the tracking information to monitor your package until delivery.

Shipping Costs

Shipping costs are calculated during checkout based on:

• Shipping destination
• Package weight
• Shipping method selected
• Applicable taxes or duties (where required)

The total shipping cost will be displayed before your payment is completed.

International Orders

CPR Labs proudly serves customers around the world.

For international shipments:

• Customs inspections may occur.
• Import duties and taxes may apply.
• Customs fees are the responsibility of the customer unless otherwise stated.
• Delivery times may be extended due to customs clearance.

Please check your country’s import regulations before placing an order.

Packaging

Every CPR Labs order is packaged with care to help protect product integrity during transit.

Our packaging process includes:

• Secure protective materials
• Professionally sealed products
• Clearly labeled packages
• Careful inspection before shipment

We take every reasonable step to ensure your order arrives safely.

Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your purchase.

CPR Labs is not responsible for delays or additional shipping charges resulting from:

• Incorrect addresses
• Missing apartment numbers
• Invalid postal codes
• Incorrect contact information

If you notice an error after placing your order, contact our customer support team immediately. We will do our best to update your information before your order ships.

Lost or Delayed Shipments

While most orders arrive within the estimated delivery timeframe, unexpected delays can occasionally occur.

If your package:

• Has not arrived after the estimated delivery window
• Shows no tracking updates for an extended period
• Appears to be lost

Please contact our customer support team so we can assist you in working with the shipping carrier.

Damaged Packages

If your order arrives visibly damaged:

1. Photograph the package before opening it.
2. Photograph any damaged items.
3. Contact CPR Labs as soon as possible.
4. Include your order number and photographs when submitting your claim.

Our team will review the issue and work toward an appropriate resolution.

Shipping Restrictions

Some products may not be available for shipment to certain countries or regions due to local laws or carrier restrictions.

If we cannot ship your order, we will contact you regarding available options.

Research Use Only

All products sold by CPR Labs are intended exclusively for laboratory research.

Our products are:

• Not intended for human consumption
• Not intended for therapeutic use
• Not intended for veterinary use
• Intended only for laboratory research

Customers are responsible for complying with all applicable laws and regulations before placing an order.

Need Shipping Assistance?

If you have any questions regarding shipping, tracking, delivery, or international orders, our customer support team is happy to help.

Please visit our Contact Us page, and we’ll respond as quickly as possible.

Frequently Asked Questions

How long does it take to process my order?

Most orders are processed within 1–2 business days after payment has been successfully verified. Processing times may be longer during holidays or periods of high demand.

How long does shipping take?

Delivery times depend on your location. Orders within the United States typically arrive within 2–5 business days, while international deliveries generally take 5–20 business days, depending on customs and the shipping carrier.

Do you ship internationally?

Yes. CPR Labs ships to many countries worldwide where our products may legally be imported. Customers are responsible for checking their local import regulations before placing an order.

How can I track my order?

Once your order has shipped, you’ll receive a confirmation email containing your tracking number and carrier information so you can monitor your package.

What happens if my package is delayed or lost?

If your shipment is delayed beyond the estimated delivery timeframe or appears to be lost, please contact our customer support team. We’ll work with the shipping carrier to help resolve the issue.

What should I do if my order arrives damaged?

If your package arrives damaged, take clear photos of the package and products, then contact CPR Labs with your order number and images. We’ll review your claim and work toward a suitable resolution.